"We can't undo what happened, but we remain deeply sorry for the impact this situation has had on our customers," said Comcast Tucson corporate affairs manager Kelle Maslyn on Monday. "To that end, we will be issuing a $10 credit to any Comcast video customer in Tucson who was impacted. While this credit won't change what happened, we hope that it will demonstrate to our customers, and to the Tucson community, how seriously we are taking this situation."

Maslyn noted that Comcast is "continuing with our investigation into what we believe may have been an isolated, malicious act, and will aggressively pursue all leads until we come to resolution."

The malicious act that she's referring to occurred during Sunday's Super Bowl fourth quarter, immediately after the Arizona Cardinals scored to take a 23-20 lead with less than three minutes to go in the game. At that time, viewers who happened to be Comcast subscribers in the Tuscon, Arizona area had the game preempted by a 30-second clip from Shorteez, a hard-core pay-per-view adult channel owned by Playboy Enterprises. A second clip, which also aired during the telecast, showed about 10 seconds of end credits for Club Jenna, another Playboy-owned adult pay-per-view channel, according to the newspaper. Only standard-definition, and not HD subscribers were affected.

Comcast customers in the Tucson area seeking the credit were directed to call (888) 315-8219.